Terms & Conditions

Antivirus Help & Support is a provider of Third Parties and owns built IoT Products, and Antivirushelpsupport.com is an eCommerce website that introduces/sells Antivirushelpsupport.com an E-Commerce Portal in the United States. We accept orders by mail or from toll-free numbers or from the web portal.

Clients Information

The Information submitted by you on the Antivirushelpsupport.com website or email is not shared anywhere unless you have shared it on your personal network. We are very concerned about the privacy of our clients and we never outsource your shared information. However, you may take note that the information shared with us may be accessed by a third party and if any such interruptions occur, Antivirushelpsupport.com will not be liable in any manner.

Information on Our Website

We try to use accurate information as much as possible. We will do efforts to make products accurate for those displayed on the website. We do not warrant that the product description or other content is correct, complete, or error-free. Prices and promotions are subject to change and may vary from those offered on our website. We cannot assure the availability or price of an item until you place your order. Without considering our best efforts, sometimes an item on our website may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you.

Payment

For payment for our products and services, you use your card at Antivirushelpsupport.com, we may ask for your credit card credentials along with other information on our web portal and we do not ask for your personal information verbally or over the call or through email. www.Antivirushelpsupport.com, like many companies, may use third-party payment gateways to process the credentials of cards provided by you.

Paying for Your Order

We will charge your payment for an item when we ship that item to you. However, we may preauthorize your order amount with your credit card, credit account, or debit card issuer at the time you place the order, which may have an effect on your available credit line. When you pre-order with a debit card, we’ll debit your card when you place the pre-order. For special delivery items, we’ll charge your payment method when you confirm a delivery time.

Order Confirmation

Our order confirmation does not indicate our acceptance of your order. At any time after confirmation of your order, we may accept or decline your order for any reason. If we reject, limit, or otherwise modify your order, we will notify you using the email address or call you on the number you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.

What We Collect

Information you give us

We collect and store the information you provide through our website

The information we collect from you includes things like:

• Name
• Mailing address
• E-mail address
• Phone number
• Credit card number and other payment information

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google Ad Sense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act- caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
• Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes
• On our Privacy Policy Page Can change your personal information
• By calling us and By emailing us.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, and the United States consumer protection agency, enforce the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third parties, including ad networks or plug-ins, collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days
• We will notify you via phone call
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and send information and updates pertaining to orders.
• Send you additional information related to your product.

To be in accordance with CANSPAM, we agree to the following:

• Do not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

Security

You are completely responsible for your account and password and for restricting access to yours. You should agree to make your account credentials confidential and not have to share them with others.

Proprietary Rights

All content covers all information, data, photographs, videos, and typefaces secured by copyright, trademark, patent, or other proprietary rights, and these rights are valid and protected in all forms. You may not remove or modify any copyright, trademark, or other proprietary notice contained in any Content you use, and you may not modify or alter the Content. You may not copy, modify, remove, delete, scrape, frame, add to, publish, participate in the transfer or sale, create derivative works from, or in any way exploit any of the Content, in whole or in part.

Disputes

You and Antivirushelpsupport.com each agree that any dispute or claim arising out of or relating in any way to these terms, or to any products sold by Antivirushelpsupport.com, the advertising of, or sales practices relating to such products, delivery, installation, and any communication, by whatever means, between you and Antivirushelpsupport.com, will be resolved by binding, rather than in court. Disputes and claims that are within the scope of a small claims court’s authority are exempt from this dispute resolution provision, so long as they are brought individually.

Disclaimer

Any warranty on any product sold by us is provided by the manufacturer of that product. Antivirushelpsupport.com will not be responsible for damage attributable to your use of any product purchased by www.Antivirushelpsupport.com. The limitations set forth in the section will not limit or exclude liability for personal injury or property damage caused by the product purchased from our website.

Links to Third-Party Websites

Antivirushelpsupport.com contains links to other sites operated by third parties (“Third-Party Site(s)”). These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose.

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you’re visiting.

Social Media Features

Our website has many ways to interact and share using social media, through features such as the Facebook “Like” button, and the “Share This” button. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. If you have questions or concerns regarding our privacy policy or practices, please contact us at info@antivirushelpsupport.com